Privacy Policy for H2O Hair Salon and Spa

H2O Hair Salon and Spa (“we”, “our”, or “us”) values the privacy of our clients and is committed to protecting their personal information. This Privacy Policy outlines the types of personal information collected by H2O Hair Salon and Spa and how it is used, stored, and protected. By using our website or visiting our salon, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information Collected

Personal Information: When you visit our website or salon, we may collect personal information such as your name, email address, mailing address, phone number, and any other information you provide voluntarily.

Usage Information: We may also collect non-personal information about your visit to our website, including the pages you view, the links you click, and other actions you take while using our website. This information helps us improve our website and salon services and provide a better user experience.

Use of Information

To Provide Services: We use the information we collect to provide the services you request, such as scheduling appointments, responding to inquiries, and delivering products.

To Improve Our Services: We may use your information to analyze user behavior and preferences, improve our salon’s services, and tailor our offerings to better suit your needs.

To Communicate: We may use your contact information to communicate with you about your appointments, inquiries, promotions, and to send you updates and newsletters if you opt-in to receive them.

Information Sharing

Third-Party Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, manage appointments, and provide other services. These service providers are contractually obligated to keep your information confidential and secure.

Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal request.

Data Security

H2O Hair Salon and Spa takes the security of your personal information seriously and employs industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. We abide by the General Data Protection Regulation (GDPR) and adhere to best practices for data protection.

Salon Compliance with North Carolina State Law

Salon Records: In compliance with North Carolina state law, we maintain detailed records of services provided to clients, ensuring confidentiality and accuracy.

Sanitation Practices: We adhere to strict sanitation practices as required by North Carolina state law to ensure the health and safety of our clients and staff.

License Display: Our salon operates in accordance with North Carolina state law, and all staff members hold valid licenses issued by the North Carolina Board of Cosmetic Art Examiners.

Client Consent: We obtain explicit consent from clients, including minors accompanied by a parent or guardian, as required by North Carolina state law.

Training Requirements: Our salon staff undergoes regular training to stay up-to-date with the latest techniques, trends, and safety regulations required by North Carolina state law.

Dispute Resolution: Clients have the right to file complaints with the North Carolina Board of Cosmetic Art Examiners, and we are committed to addressing any concerns promptly and professionally.

Children’s Privacy

Our website and salon services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove it. We abide by the Children’s Online Privacy Protection Act (COPPA).

Other Regulations

As a salon based in North Carolina, we respect your privacy and adhere to state and federal laws and regulations regarding privacy and data protection. Therefore, please only provide information requested. If you happen to provide any additional, unsolicited information, we will make every effort to protect it in accordance with applicable regulations and best practices for data protection. This includes compliance with regulations such as the Federal Trade Commission (FTC), California Consumer Privacy Act (CCPA), Health Insurance Portability and Accountability Act (HIPAA), and Gramm-Leach-Bliley Act (GLBA).

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.